At Satkahan, we strive to provide our customers with high-quality computing scales to meet their needs. We understand that there may be instances where you need to return a product or seek a refund. Our Return and Refund Policy outlines the terms and conditions for such situations.


  1. Eligibility for returns:
    • To be eligible for a return, the item must be unused and in the same condition as received.
    • The product must be in its original packaging.
    • Returns must be initiated within 15 days from the date of purchase.
  2. Initiating a Return:
    • To initiate a return, please contact us at info@satkahan.com with your order number and the details of the item you wish to return.
  3. Return Shipping:
    • Customers are responsible for the cost of return shipping.
    • We recommend using a trackable shipping service to ensure that the returned items reach us safely.
  4. Inspection and approval:
    • Once we receive your returned item, our team will inspect it for eligibility.
    • If the item meets our return criteria, we will process your refund or replacement.


  1. Refund Processing:
    • Refunds will be processed within 7 business days of receiving the returned item.
    • The refund will be issued to the original payment method used during the purchase.
  2. Damaged or defective Items:
    • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund.

Contact Us:

If you have any questions or concerns about our return and refund policy, please contact our customer service team at info@satkahan.com.

Satkahan reserves the right to update or modify this policy at any time without prior notice. It is the responsibility of the customer to review the policy periodically for changes.